“We target and achieve measurable results

through effective planning and responsible guidance”

Operations Management

  • Tourism Market Research
  • Analysis and determination of the actual position of a Hotel/Tourism Company in the tourism market
  • Design and Implementation of Pricing Policy and Sales/Profit Control (Yield Management)
  • Development and control of an operating budget implementation
  • Planning and supervising day-to-day operations.
  • Monitor and control of operating costs
  • Selection and maximisation of a Hotel Property Management System (PMS) programme
  • Optimisation of Return on Investment (R.O.I)
  • Design, selection and control of productivity and implementation of personnel behaviour policies (S.O.P)
  • Visitor satisfaction and quality assurance analysis, design and implementation of corrective actions
  • Development of authentic hosting services