Operations Management

Implementation of efficient operation (standard operating procedures and controlling)
Creating monthly managerial reports to the hotel administration
Strengthening the operation of the hotel unit, by providing the appropriate unique business guidance
Tourism Market Research
Analysis and determination of the actual position of a Hotel/Tourism Company in the tourism market
Design and Implementation of Pricing Policy and Sales/Profit Control (Yield Management)
Development and control of an operating budget implementation
Planning and supervising day-to-day operations.
Selection and maximisation of a Hotel Property Management System (PMS) programme
Optimisation of Return on Investment (R.O.I)
Design, selection and control of productivity and implementation of personnel behaviour policies (S.O.P)
Visitor satisfaction and quality assurance analysis, design and implementation of corrective actions
Development of authentic hosting services